Return & repair – how it works

To enable us to process your enquiry quickly and efficiently, please complete our returns form and enclose it with your consignment.

Quick & easy: your return in 5 steps!

Step 01

l

Fill out the return form

Step 02

Ensure Safe Product Packaging

Step 03

Include Return Form

Step 04

Return to LEANTECHNIK AG

Step 05

Processing and Feedback

Download our form, fill it out completely and print it out.

Please ensure that the goods are securely packaged to prevent damage during transport.

Important: Shipments that are not adequately protected cannot be accepted.

Please place the completed form inside the package to ensure we can accurately match your return.

Please send the package to the following address:

LEANTECHNIK AG

Im Lipperfeld 7c

46047 Oberhausen

Upon receipt, we will assess your product and get in touch with you.

Important note:

  • We charge a flat rate of €100 for an analysis service. If a repair is carried out, this amount will be credited.
  • Please ensure that all relevant information is included in the return form to avoid delays.

Download the return form:

Any Questions?

If you require further information on returning, analysing or repairing your product, our team is always available to help. We will be happy to help you with questions about the process, the required documents or the next steps after the return. Simply contact us – together we will find the best solution for your request.

Contact

LEANTECHNIK AG
Im Lipperfeld 7c
46047 Oberhausen

Phone:+49 208 495 25-0
Fax+49 208 495 25-18

You can reach us from:
Mo.-Thu.: 8:00 – 16:30,
Fr. 08:00 – 14:00 Uhr.

E-Mail: info@leantechnik.com